Privacy Policy

Last updated: 20 July 2026

1. Who controls your personal data

The data controller is Dream Tissa.
Email: contact@dreamtissa.com.

2. Personal data we collect

We may collect:

• identity data: first name, last name, date of birth and age confirmation;
• contact data: email address, telephone number, postal address, country, city and postcode;
• account data: login details, account preferences and language choice;
• competition data: selected competition, ticket quantity, ticket numbers, skill answer, eligibility status, coupon use, gift ticket information and winner status;
• payment data: transaction IDs, payment status and partial card metadata (full card numbers are handled by our payment providers, not by us);
• technical data: IP address, device, browser, cookies and usage analytics;
• marketing data: newsletter subscriptions and communication preferences.

3. How we use your data

We use your data to operate accounts and competitions, process entries and payments, verify winners, deliver prizes, comply with legal obligations, prevent fraud, and — where permitted — send marketing.

4. Legal bases

• Contract — to provide accounts, entries, tickets and prizes;
• Legal obligation — to keep business, tax, fraud and compliance records;
• Legitimate interests — to protect the platform, prevent abuse, verify winners, improve services and respond to enquiries;
• Consent — for optional marketing cookies, newsletter sign-ups and certain publicity uses;
• Vital or public interest — only where legally relevant and rare.

5. Sharing data

We may share personal data with:

• payment providers;
• website hosting and cloud service providers;
• email, SMS, CRM and customer support providers;
• random draw verification providers such as RandomDraws;
• prize suppliers, delivery, travel, airlines, hotels, experience and fulfilment partners;
• analytics and security providers;
• professional advisers, insurers, accountants and lawyers;
• law enforcement, regulators, tax authorities or courts where required.

We do not sell your personal data.

6. International transfers

Where data is transferred outside the UK/EEA, we rely on appropriate safeguards such as adequacy decisions or Standard Contractual Clauses.

7. Retention

We keep personal data only for as long as necessary for the purposes described above and to meet legal, tax, accounting and fraud-prevention obligations.

8. Your rights

Under UK GDPR you may have the right to access, rectify, erase, restrict, port or object to processing of your data, and to withdraw consent. Contact us at contact@dreamtissa.com. You can also contact the ICO at ico.org.uk.

9. Marketing, analytics and advertising tools

We send marketing emails only where permitted by law. You can unsubscribe at any time.

Subject to your consent, we also use the following measurement and advertising tools:

• TikTok Pixel (TikTok Information Technologies UK Ltd) — advertising measurement and personalisation, loaded only with your Marketing consent;
• Meta Pixel (Meta Platforms Ireland Ltd) — advertising measurement and personalisation for our Facebook and Instagram campaigns. It is active only after you grant Marketing consent: the pixel script is not loaded and no event (page view, contest view, checkout start, purchase) is sent before that consent. If you withdraw or refuse Marketing consent, collection is revoked immediately.

We do not use Google Analytics or any other Google measurement product on this website. Before Marketing consent is given, no advertising script is loaded and no data is sent to TikTok or Meta; TikTok data collection is held and only granted after your explicit choice. You can withdraw or change your consent at any time using the “Cookie preferences” link in the website footer, or read more in our Cookie Policy.

10. Children's data

Dream Tissa is for users aged 18 or over. We do not knowingly collect personal data from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on the website.